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24/7 Emergency Response · King & Pierce County

Water Damage Doesn't Wait. Neither Do We.

Locally owned water damage and crawlspace specialists serving Seattle, Tacoma, and the Eastside. We extract, dry, rebuild, and fight your insurance claim so you don't have to. On site in 60 minutes or less.

Call Now — (206) 880-1421 Get a Free Inspection
On site in 60 minutes IICRC Certified We bill insurance directly ★★★★★ 4.6 / 53 Google reviews Hablamos Español · Falamos Português
24/7 Emergency ResponseOn site in 60 minutes or less
📋
Insurance ApprovedWe handle the entire claim
4.6 / 5 on Google53 verified reviews
🛡️
Sewage & Biohazard CleanupEven in tight crawlspaces
🌎
Trilingual ServiceEnglish · Português · Español
24/7 Emergency ResponseOn site in 60 minutes or less
📋
Insurance ApprovedWe handle the entire claim
4.6 / 5 on Google53 verified reviews
🛡️
Sewage & Biohazard CleanupEven in tight crawlspaces
🌎
Trilingual ServiceEnglish · Português · Español
How It Works

You Make One Call. We Handle Everything After.

Most restoration jobs get tossed between three companies — emergency crew, drying tech, rebuild contractor. Each handoff costs you days. Ours don't.

1

We Show Up Fast

Call us anytime — we answer in person, day or night. A crew is dispatched immediately and aims to be at your door in 60 minutes or less anywhere in Greater Seattle.

2

We Stop the Damage

We extract the water, dry out the structure, sanitize the affected areas, and document everything for your insurance — photos, moisture readings, and a detailed scope of work.

3

We Put Your Home Back Together

Unlike most restoration companies, we also handle the full rebuild — drywall, flooring, paint, fixtures — restoring your home to exactly how it was before. One company, one claim, one point of contact.

Ready to start? Get a free inspection — no obligation, no pressure.

What We Do

What's Going On at Your House?

From a small leak to a total disaster — we've got you covered. Find what matches your situation below, or just call us and we'll figure it out together.

Water Under Your House

Water in your crawlspace is the most common — and most overlooked — water damage in Seattle. We squeeze into spaces as tight as 18 inches and handle the worst of it, including raw sewage, that most companies won't go near.

Sewage Backups & Black Water

Sewage backups and floodwater are biohazards — they're full of bacteria and pathogens that can make your family sick. We handle them with full PPE and hospital-grade disinfectants, including in tight spaces no one else will go.

Walls & Floors That Won't Dry Out

Water you can't see is what causes mold, rot, and warped framing weeks later. We use commercial dehumidifiers and air movers and check moisture levels daily until your home is completely dry — not just dry-looking.

Mold From Old Water Damage

Found mold creeping through a wall or under a sink? It usually means there was (or still is) hidden water nearby. We find the source, contain the spread, remove what's there safely, and prevent it from coming back.

Full Rebuild After the Damage

Drywall, flooring, paint, trim, fixtures, cabinetry — we put your home back exactly how it was before, with 40+ years of combined remodeling experience behind every job. Most companies stop at drying. We stay until you're home.

Help With Your Insurance Claim

Insurance claims are confusing and the company isn't always on your side. We document everything, talk to your adjuster directly, and fight for the full amount you're owed — using the same software (Xactimate) they use, so nothing gets missed.

Water Heater Leaks & Failures

Water heaters fail every day in Seattle homes — usually without warning, often when nobody's home. We extract the water, dry the surrounding walls and flooring, document everything for your insurance claim, and rebuild what's damaged. These are almost always covered claims.

Water heater cleanup guide →
Why DisasterPro

From the First Call to the Final Coat of Paint.

Most water damage stories follow the same script. The mitigation crew shows up fast, dries the place, and disappears. Then comes a different contractor for the rebuild — different schedule, different price, different paperwork. The insurance company plays referee. Your home sits with exposed studs for months.

DisasterPro was built to break that script. We handle the entire process — start to finish — under one roof, one crew, one insurance claim. Crawlspace flooded? We extract, dry, and rebuild. Sewage in your basement? Full hazard cleanup, sanitization, and reconstruction. Burst pipe in a 100-year-old kitchen? Demo, dry, and bring it back to life.

Founded in 2018 in Kent, WA, by people who'd worked on both sides of the industry — mitigation and remodeling — DisasterPro is locally owned, IICRC certified, and Xactimate-trained. We speak English, Portuguese, and Spanish. And we fight for the homeowner, not the insurance carrier.

40+
Years combined remodeling experience
60min
Average emergency response time
4.6★
Average rating from 53 Google reviews
100%
Insurance claim management included
DisasterPRO Restoration fleet on a residential job
Our fleet — three trucks ready to roll for any size loss.

We Work With Every Major Insurance Carrier

We bill insurance directly and handle the entire claim — documentation, negotiation, scope, payment.

State Farm
Allstate
Liberty Mutual / Safeco
Farmers
USAA
Mapfre
GEICO
Progressive
Mutual of Enumclaw
+ All Others
Real Stories from Real Homeowners

4.6★ on Google · 53 Verified Reviews

Every review below is from a real Greater Seattle homeowner who called us in their worst moment.

Join 53+ Greater Seattle homeowners who trusted us in their worst moment.

Service Area

Serving the Greater Seattle Metro

Locally based in Kent, WA. We respond throughout King, Pierce, and Kitsap Counties.

Primary Service Cities
Also Serving
Common Questions

What Homeowners Ask Us First

If you have a question that's not here, just call (206) 880-1421 or text — we'll answer.

We answer the phone live, 24 hours a day, 7 days a week. Our emergency crews are dispatched immediately and aim to be on site in 60 minutes or less anywhere in the greater Seattle metro — Kent, Renton, Tacoma, Bellevue, Fife, and surrounding cities.
Yes. We handle the entire insurance claim process for you — documentation, photos, moisture readings, Xactimate estimates, and direct negotiation with your adjuster. Most homeowners pay only their deductible. We're trained on the same software your adjuster uses, which is why our claims get approved at higher rates than companies that just hand you a bill.
Two different stages of the same job. The cleanup (sometimes called "mitigation") is the emergency work — getting water out, drying the structure, sanitizing, and removing anything that can't be saved. The rebuild (sometimes called "restoration" or "reconstruction") is putting your home back together — drywall, flooring, paint, fixtures. Most companies only do one of these. We do both, which means no handoffs and no delays.
In most cases, no. We use containment barriers and HEPA air scrubbers to isolate the affected areas so you can keep living in the unaffected parts of your home. For severe contamination (Category 3 sewage, large-area flooding, or extensive mold), we'll let you know upfront if temporary relocation is necessary — and we'll help document it for your insurance Additional Living Expense (ALE) coverage.
Mitigation and structural drying typically take 3 to 5 days, with daily moisture monitoring to confirm the structure is fully dry. Reconstruction depends on scope — a small bathroom rebuild might take 1 to 2 weeks; a whole-floor rebuild after major flooding can take 4 to 8 weeks. We give you a timeline at the inspection and update you at every milestone.
"Structural drying" just means properly drying out everything you can't see — inside wall cavities, under the floor, in framing and insulation. We use commercial dehumidifiers and air movers, then check moisture levels every day until the home is fully dry. This matters because water you can't see is what causes mold, rot, and warped framing weeks after the visible water is gone. It's the difference between a real fix and a problem that comes back.
Yes — and this is one of the main reasons homeowners choose us. Most restoration companies only do mitigation, then hand you off to a contractor for the rebuild, which adds delays, finger-pointing, and gaps in your insurance scope. With DisasterPro, the same company that dried your home rebuilds it, with one continuous insurance claim and one point of contact from start to finish.
"Black water" is what restoration pros call grossly contaminated water — sewage backups, toilet overflows with solids, floodwater from outside. It's full of bacteria, pathogens, and toxins that can make your family sick. Cleaning it up requires full protective gear, hospital-grade disinfectants, and removing any porous materials it touched (like drywall, carpet, insulation). We're certified and equipped for this kind of work, including in tight crawlspaces most companies won't go into.
In most cases, yes — sudden and accidental water damage (a burst pipe, a failed water heater, an appliance leak) is typically covered. Gradual damage (a slow leak ignored for months) often isn't. The wording matters, and so does how the claim is documented. We've handled hundreds of crawlspace claims and know exactly what adjusters need to see to approve full scope. We'll review your policy with you for free.
First, stop the source if you safely can — shut off the main water valve. Second, turn off electricity in affected areas if water is near outlets or appliances. Third, take photos and videos of everything before moving anything. Fourth, call us at (206) 880-1421 — we'll dispatch a crew within minutes and walk you through what to do until we arrive. Don't move heavy wet items yourself; you can make damage worse.

Still have questions? We answer the phone 24/7 — even at 3 AM.

Get In Touch

Free Inspection. 60-Minute Response.

Call us right now if it's an emergency. Use the form for non-urgent questions, scheduling, or to send photos of the damage.

24/7 Emergency Line
(206) 880-1421
Office
26921 40th Ave S, Kent, WA 98032
Hours
Open 24/7 · Every day of the year
We Speak
🇺🇸 English 🇧🇷 Português 🇪🇸 Español

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