DisasterPRO Restoration is a locally owned water extraction company founded in 2018 in Kent, WA. It serves Kent, Renton, Tacoma, Fife and Seattle, WA, across King, Pierce and Kitsap Counties, including the Eastside. The crew takes 24/7 emergency calls in King and Pierce County. It extracts water, dries the structure, sanitizes affected areas and documents the damage. DisasterPRO also bills insurance directly.
What to Do When Water Gets Into Your House
Water in the house calls for a few quick, safe steps before any water extraction company arrives. Stop the source if you can reach the main shut-off valve or the fixture valve safely. Stay away from standing water near outlets, cords or appliances until the power to that area is off.
Take photos and short videos of every wet room before anything is moved. The images support the insurance claim and show the crew how far the water traveled. Lift rugs, electronics, papers and keepsakes off wet floors and set them somewhere dry.
Skip the household vacuum and the box fan pointed at a wet wall. A regular vacuum is not built to pick up water. Fans alone can push moisture deeper into walls and cabinets without removing it. The guide on what to do after water damage before cleanup walks through the full list.
DisasterPRO Restoration answers calls in person, day or night. The company says it aims to be at your door in 60 minutes or less anywhere in Greater Seattle.
The Water Extraction and Drying Process, Step by Step
Water extraction at DisasterPRO Restoration follows the stages the company describes on its website: extract the water, dry out the structure, sanitize the affected areas and document everything, then rebuild. The list below sticks to what the company states about each stage.
Some details are not spelled out on the company's site, so ask about them at the first visit. Ask which rooms, walls, cabinets and crawlspace areas were checked for moisture. Ask which wet materials will be removed and which will be dried in place. Ask how that removal will be documented for your claim.
Keeping these phases separate matters for homeowners. Extraction and drying, often called water mitigation, stop the damage from spreading. The rebuild puts the home back together. The page on water mitigation in Kent covers the mitigation side in more detail.
Each phase lasts as long as the water volume and the wet materials require. DisasterPRO checks moisture levels daily until the home is completely dry. The article on how long water damage restoration takes explains what affects timing.
- Emergency call: a person answers the call, day or night, and a crew is dispatched.
- Water extraction: the crew extracts the water from the affected areas.
- Cleaning and sanitizing: affected areas are sanitized. Sewage and black water are handled with full PPE and hospital-grade disinfectants.
- Structural drying: commercial dehumidifiers and air movers dry out the structure.
- Monitoring: moisture levels are checked daily until the home is completely dry.
- Documentation: the damage and the work are documented, and DisasterPRO bills insurance directly and helps with the claim.
- Repairs and rebuild: drywall, flooring, paint and fixtures are put back, start to finish, under one roof with one crew.
Clean Water, Gray Water and Sewage: Why the Source Changes the Job
Water damage extraction depends on where the water came from, because the source affects how much has to be cleaned, removed and disinfected. A burst supply line in a bathroom is a different job from a sewer backup in a crawlspace, even when the puddle looks the same size.
Crawlspace and basement water need special attention. DisasterPRO Restoration says its crew will "squeeze into spaces as tight as 18 inches and handle the worst of it, including raw sewage." Water that runs under the floor can go unnoticed from upstairs, so ask that any crawlspace be checked during the inspection.
Color and smell alone do not tell you what the water contains. If the water could have come from a drain or sewer line, keep children and pets away and let the crew assess it before anyone starts cleaning. The table below is a plain-language way to describe the source to the crew. It is not a formal classification.
| Water source | Typical examples | What to ask the crew |
|---|---|---|
| Clean water | Broken supply line, pipe break, overflowing sink fed by clean water | How soon will drying start, and how will moisture be tracked? |
| Gray water | Washing machine or dishwasher overflow | Which materials will be cleaned and sanitized, and which will be removed? |
| Sewage or black water | Toilet or sewer backup, sewage in a crawlspace | DisasterPRO states it uses full PPE and hospital-grade disinfectants. Ask which porous materials must go. |
How to Compare Water Extraction Companies Before You Sign
A short checklist makes it easier to choose among water extraction companies, because the first company to answer the phone is not always the right one for the whole job. Ask each company the same questions and compare the answers side by side.
Reviews help too. DisasterPRO Restoration is rated 4.6 out of 5 on Google (as of 2026-10-05). In a Google review dated 2026-05-01, Emily W. wrote: "DisasterPro was a really great company to work with. We had a pipe break in the bathroom, and a lot of water damage."
Seattle homeowners can read more on water damage restoration in Seattle.
- Who answers the phone at night, and how soon can a crew realistically reach your address?
- Which certification does the company hold, and can it show proof?
- Will the company bill your insurance directly and help with the claim paperwork?
- How is drying measured, and how often are moisture readings taken and shared with you?
- Does the same crew handle extraction, drying and rebuild, or will you need to hire a separate contractor later?
- Does the company offer packout, contents cleaning or commercial work if you need them? Ask each company directly.
- Can the crew explain the work in your language?
| What to compare | What DisasterPRO Restoration states |
|---|---|
| After-hours response | Answers calls in person, day or night |
| Arrival | Aims to be at your door in 60 minutes or less anywhere in Greater Seattle |
| Certification | States it is IICRC certified |
| Insurance | Bills insurance directly and helps with the claim |
| Drying checks | Checks moisture levels daily until the home is completely dry |
| Rebuild | Handles drywall, flooring, paint and fixtures with one crew, start to finish |
| Languages | English, Spanish and Portuguese |
| Packout, contents, commercial | Ask directly |
Water Extraction Cost and How Insurance Fits In
Water extraction cost depends on how much water there is, where it came from, which materials got wet and how long drying runs. Because those factors differ from house to house, a real number for your home comes after an inspection.
For broader budgeting, homewyse.com listed this national planning range in September 2026: "the estimated national average cost to Repair Water Damage starts at $20.85 - $38.25 per square foot." That figure is a national range for repairing water damage. It is not a DisasterPRO quote and not a price for extraction by itself.
DisasterPRO offers a free inspection with no obligation, bills insurance directly and helps with the claim. Whether your policy pays depends on its wording and the cause of the water. The article does homeowners insurance cover water damage restoration answers common coverage questions, and how much water damage restoration costs explains the main cost drivers.
When you compare estimates, look for separate line items for extraction, drying equipment, monitoring visits, material removal and rebuild. That way you know both bids describe the same scope of work.
Mistakes That Cause Rework After Water Removal
Rework after water removal can often be traced back to a few avoidable mistakes made in the first days of cleanup. Fixing them later can mean opening finished walls and floors again.
Mold is a real concern after any leak that dries slowly. DisasterPRO uses moisture meters and infrared cameras during mold inspections to detect hidden water intrusion. If you notice a musty odor or spotting after a leak, a mold inspection can show where moisture is still hiding.
- Stopping drying when surfaces feel dry. Wall cavities, subfloors and cabinet bases can stay wet after the surface feels dry. Daily moisture readings settle the question.
- Painting or closing walls too soon. Sealing damp drywall traps moisture behind new paint.
- Leaving out the crawlspace. Water that ran under the floor needs its own check.
- Throwing items away before taking photos. Discarded items with no photos are harder to document for the claim.
- Splitting the job without a handoff. When the mitigation and rebuild crews never talk, the rebuild can start before drying is confirmed.
How to Prepare Your Home Before the Extraction Crew Arrives
Preparing for a water extraction crew takes only a few minutes, and it helps the work start quickly once the truck pulls up.
DisasterPRO Restoration works out of an office at 26921 40th Ave S, Kent, WA 98032, runs a fleet of three trucks, and has a team that speaks English, Spanish and Portuguese. The walkthrough can happen in whichever of those languages you are most comfortable with.
DisasterPRO was founded in 2018 by people who had worked in both mitigation and remodeling. The team brings 40+ years of combined remodeling experience to the rebuild that follows extraction.
- Clear a path from the door to the wet rooms, and move vehicles if the driveway is tight.
- Put pets and children in a dry room away from hoses and equipment.
- Write down when you first noticed the water and what you think caused it.
- Have your insurance policy number and the photos you took ready.
- Ask where the drying equipment will sit and whether it will need outlets in your home.
- Tell the crew about any crawlspace hatch, attic access or rooms below the wet area.
Frequently asked questions
How much to charge for water extraction?
Water extraction pricing depends on the water volume, the source, the wet materials and how long drying runs, so each job is priced after an inspection. DisasterPRO Restoration offers a free, no-obligation inspection and bills insurance directly. For broader budgeting only, homewyse.com listed a national planning range of $20.85 - $38.25 per square foot to repair water damage (September 2026). That is not a DisasterPRO price.
What are some reputable water damage restoration companies in Seattle?
Reputable water damage restoration companies in Seattle answer emergency calls, can show their certification, measure drying with moisture readings and work directly with your insurance. DisasterPRO Restoration is a locally owned company founded in 2018 in Kent, WA. It serves Seattle, states it is IICRC certified, bills insurance directly, and is rated 4.6 out of 5 on Google (as of 2026-10-05). Compare any company against the checklist above.
Who is SERVPRO's biggest competitor?
SERVPRO's biggest competitor cannot be named here from a verified ranking, and the answer can change from one market to another. In the Kent, Renton, Tacoma, Fife and Seattle area, a homeowner can compare national franchises and locally owned companies such as DisasterPRO Restoration on the same points: after-hours response, certification, daily moisture readings, direct insurance billing and whether one crew handles the rebuild.
Dealing with water, mold or fire damage right now? Call DisasterPRO Restoration at (206) 880-1421 or request an estimate online.